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Account Management

Account Management

In this course you will learn how to view your account's history, contacts, relationships, addresses, and notes. This course will take apx. 60 mins)

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About this course

Learning Objectives:

  • Navigate Account List pages to view historic information.
  • Add, edit, and delete account details.

Curriculum

  • Welcome Video
  • Course Introduction
  • Managing Accounts
  • Lesson 1 - Overview: Account Management
  • Lesson 2 - Watch It: Viewing Your List of Accounts
  • Lesson 3 - Watch It: Reviewing an Account's History - Timeline
  • Lesson 4 - Watch It: Reviewing Membership Details
  • Lesson 5 - Watch It: Adding, Editing, and Deleting a Household Contact
  • Lesson 6 - Practice It: Adding, Editing, and Deleting a Household Contact
  • Lesson 7 - Watch It: Adding, Editing, and Deleting a Relationship
  • Lesson 8 - Practice It: Adding, Editing, and Deleting a Relationship
  • Lesson 9 - Watch It: Adding, Editing, and Deleting an Address
  • Lesson 10 - Practice It: Adding, Editing, and Deleting an Address
  • Lesson 11 - Watch It: Adding, Editing, Pinning, and Deleting a Note
  • Lesson 12 - Practice It: Adding, Editing, Pinning, and Deleting a Note
  • Conclusion
  • Review
  • Resources
  • Goodbye!

About this course

Learning Objectives:

  • Navigate Account List pages to view historic information.
  • Add, edit, and delete account details.

Curriculum

  • Welcome Video
  • Course Introduction
  • Managing Accounts
  • Lesson 1 - Overview: Account Management
  • Lesson 2 - Watch It: Viewing Your List of Accounts
  • Lesson 3 - Watch It: Reviewing an Account's History - Timeline
  • Lesson 4 - Watch It: Reviewing Membership Details
  • Lesson 5 - Watch It: Adding, Editing, and Deleting a Household Contact
  • Lesson 6 - Practice It: Adding, Editing, and Deleting a Household Contact
  • Lesson 7 - Watch It: Adding, Editing, and Deleting a Relationship
  • Lesson 8 - Practice It: Adding, Editing, and Deleting a Relationship
  • Lesson 9 - Watch It: Adding, Editing, and Deleting an Address
  • Lesson 10 - Practice It: Adding, Editing, and Deleting an Address
  • Lesson 11 - Watch It: Adding, Editing, Pinning, and Deleting a Note
  • Lesson 12 - Practice It: Adding, Editing, Pinning, and Deleting a Note
  • Conclusion
  • Review
  • Resources
  • Goodbye!