Account Management
In this course you will learn how to view your account's history, contacts, relationships, addresses, and notes. This course will take apx. 60 mins)
Account Management
Membership
Beginner
Set Up
CRM
Households
Relationships
Timeline
Household Contacts
Membership Details
Addresses
Notes
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CRM Account Forms
In this course, you’ll learn the steps for setting up and creating account forms in Neon CRM.
Beginner
Set Up
CRM
Custom Fields
Forms & Pages
Email Conditions
Account Forms
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Creating Memberships
In this course you will learn what constitutes a membership within Neon CRM and the difference between Memberships, Donations, and Accounts.
Membership
Beginner
Set Up
Membership Levels
Memberships
Membership Settings
CRM
Neon Membership
Membership Terms
Complimentary memberships
Global memberships
Sub-member terms
Sub-member pricing
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Neon CRM Membership Forms
In this course you will learn the steps for setting up and creating membership forms in Neon CRM.
Membership
Beginner
Set Up
CRM
Email Conditions
Form Builder
Show Overview
Individual Communications
In this course you will learn how to send individual and external emails and letters
Communication with Constituents
Campaign Emails
Communication
Beginner
Set Up
Email Audiences
Emails
CRM
External Letter Merge
Constituent Relationship Management
Show Overview
System Communications
In this course you will learn the differences between system emails and letters and how they can be used to automate communication
System Emails
System Letters
Acknowledgements
Watch It
Create It
Communication
Practice It
Course
Beginner
Set Up
Letters
Emails
CRM
Email version
Letter templates
Email schedules
Email series
Conditional email
Acknowledgment letters
Constituent Relationship Management
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Common Reporting Scenarios
In this course you will learn how to access and create common reports
Intermediate
Data
Optional
CRM
Year-End Appeal
Member Reporting
Event Reporting
Year-End Reporting
Donation Report
Soft Credits
New Reports
Reports
Show Overview
Leveraging Preconfigured Reports
In this course you will learn how to access and utilize preconfigured reports within Neon CRM
Intermediate
Data
Optional
Executive Reports
Daily Reports
Stats Report
One-Click Reports
CRM
Reports
Create Reports
Financial Fitness
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Neon CRM Fundraising: Campaigns
In this course you will learn the difference between a campaign, fund and purpose along with how to create campaigns
Fundraising
Set Up
Fundraising Campaigns
Donation Form
CRM
Custom Fields
Campaign List Page
Campaign Creation
CRM Fundraising
Purpose
Fund
Campaigns
Fundraising Success
Landing Page
Goal Meter
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Neon CRM Donation Forms
In this course you will learn the steps for setting up and creating donation forms in Neon CRM.
Beginner
Fundraising
Set Up
Donation Form
CRM
Donation Form Payment
Donation Form Builder
Email Conditions
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Creating Events
In this course you will learn how to create several types of events using the new Events module available in Neon CRM.
Events
Beginner
Set Up
CRM
Venue Event
Online Event
General Admission Seating
Assigned Seating
Seat Map
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Event Pricing & Discounts
In this course, you will learn how to add additional ticket types and prices to existing online, general admission, and assigned seating events. You will also learn how to add discount codes.
Intermediate
Events
Set Up
CRM
Online Event
Ticket Type
Discount Code
General Admission Seating
Assigned Seating
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Event Sales & Check-in
In this course, you will learn how to complete a ticket sales transaction for an event on behalf of a constituent. You will also learn how to complete the event check-in process as constituents arrive at an event.
Intermediate
Events
Optional
CRM
Purchasing Tickets
Sales
Event Check-In
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Introduction to Legacy Event Creation
In this course you will learn how to use basic and advanced features for creating a legacy event.
Events
Beginner
Set Up
Event Types
Creating an Event
Event Sessions
Single Event Quick Reports
Event Settings
CRM
Event Management
Free Event
Multiple Ticket Prices
One Attendee
Conditional Ticket Prices
Multiple Attendees
Show Overview
Legacy Event Registration Forms
In this course you will learn how to use basic and advanced event registration features.
Themes
Events
Beginner
Set Up
Event Registrations
CRM
Event Management
Custom Fields
Waiver
Show Overview
Legacy Event Sessions
In this course you will learn how to use Legacy Event Sessions.
Intermediate
Events
Set Up
Event Sessions
CRM
Event Management
Sessions
Merchandise
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Campaign and Legacy Event Communications
In this course you will learn how to use more advanced features for creating email and letter campaigns for marketing.
System Emails
System Letters
Campaign Emails
Campaign Letters
Intermediate
Communication
Events
Course
Set Up
Letters
Email Audiences
Email Campaigns
Event Registrations
CRM
Conditional Emails
Conditional email
Event Reminder
Letter Campaign
System Communication
Year-End Appeal
Year-End Tax Letter
Fundraising Success
Show Overview
Moves Management
In this course you will learn about moves management features that track and record your activities, grants, and prospects
Fundraising
Advanced
Optional
Activities List
Grants
Prospects
CRM
Activities
Moves Management
Constituent Relationship Management
Show Overview