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Welcome!
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Course Introduction
- Social Media and The CRM
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Lesson 1 - Making Use of Social Media
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Lesson 2 - How to Add Social Media Icons to Communications
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Lesson 3- How to Manage Social Media Login Settings
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Lesson 4 - Sharing the Online Version of a Campaign Email
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Lesson 5 - How to Use Facebook Features to Promote Engagement
- Conclusion
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Review
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Resources
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Goodbye!
Social Media
In this course you will learn ways to use social media with your CRM
The CRM can be used with social media in several ways: you can put key information on your organization’s social media sites, constituents can share information from CRM communications, and constituents can log in to the CRM using their social media login. This course will discuss ways to integrate the CRM with websites like Facebook and Twitter.
Learning Objectives:
- Name CRM communications that allow social media links to be shared
- Describe the social media login process
- Identify ways to share CRM activities on social media
- Name ways to promote fundraisers and sell event tickets